When you call the Colorado Child Abuse & Neglect Hotline at 1-844-CO-4-KIDS (1-844-264-5437), a trained intake specialist will guide you through the reporting process. Here's what you can expect.
Your Call
When you call, a trained intake specialist will answer. They will ask you questions about your concern, including details about the child, the suspected abuse or neglect, and the individuals involved. You can report anonymously if you wish.
Intake Assessment
The intake specialist reviews the information you provide and determines whether the report meets the criteria for an investigation. Not all reports result in an investigation, but every report is taken seriously.
County Assignment
If the report meets criteria, it is assigned to the county department of human/social services where the child lives. A caseworker is assigned to assess the situation.
Investigation
The assigned caseworker investigates the report by interviewing the child, family members, and other relevant individuals. They assess the safety of the child and determine what services may be needed.
Outcome
Based on the investigation, a determination is made. Due to confidentiality laws, the outcome may not be shared with the reporter. However, your report may have made a crucial difference in a child's safety.
Common Questions About Reporting
Do I have to give my name?
No. You can report anonymously. However, providing your contact information may help the investigator gather additional details.
What if I'm not sure it's abuse?
You don't have to be certain. If you have a reasonable concern, call the hotline. Trained specialists will determine if an investigation is warranted.
Will the family know I reported?
Colorado law protects the identity of reporters. Your name will not be disclosed to the family. However, in some cases, the family may be able to guess who reported based on the details.
Can I get in trouble for making a report?
Colorado law protects individuals who make reports in good faith. You cannot be held liable for reporting a concern, even if the investigation does not confirm abuse.
